This tool can help guide you through diagnosing and resolving issues with libraries you’re currently syncing. If you’re still experiencing sync problems, try the OneDrive for Business Sync Issues Troubleshooting Guide. Step 6: Use the OneDrive for Business Sync Issues Troubleshooting Guide If you’re having problems with a synced library folder, it’s sometimes simplest to just stop syncing the library, and then start syncing the library again, as if for the first time. Step 5: Stop and restart syncing for a OneDrive for Business library Step 4: Repair a OneDrive for Business sync connectionįollow these quick steps to repair a sync connection with OneDrive for Business, and see if that fixes your sync problem. Review the limits for the size and number of files that can be synced, and make sure the files you’re trying to sync don’t fall within the listed restrictions or limitations. If a file you’re trying to sync is too large, or if you’re trying to sync too many items, OneDrive for Business sync might not work. Step 3: Make sure that your file sizes, items counts, and file path lengths are within the limits Review the list of invalid characters and file types, and change any file or folder names, or remove the file types that aren’t supported.
![sync office 365 onedrive for business sync office 365 onedrive for business](https://www.zubairalexander.com/blog/wp-content/uploads/2017/01/O365_OneDrive_sync_with_Local_OneDrive_06.png)
If a file or folder name contains certain characters or file types, you won’t be able to sync those files. Step 2: Make sure that your file and folder names don’t contain unsupported characters or invalid file types Make sure that you have the most current version of OneDrive for Business installed. OneDrive for Business is frequently updated. Step 1: Make sure that the OneDrive for Business sync app is up-to-date
#Sync office 365 onedrive for business install#
If you recently upgraded from Office 2013 to Office 2016 and OneDrive for Business isn’t working properly, see one of the following articles: OneDrive for Business is uninstalled after you upgrade to Office 2016 or OneDrive for Business stops syncing libraries, or the icon overlays don’t appear on synchronized files and folders after you install Office 2016.Ī recent product update introduced an issue for some Office 2013 users who receive a “Credentials needed” prompt.
#Sync office 365 onedrive for business download#
If you don’t have the OneDrive for Business sync app, you can download it free. Select the Account Tab and then Stop Syncing folders that are synced Open a web browser and log in to Office 365 OneDrive.
![sync office 365 onedrive for business sync office 365 onedrive for business](https://windows.do/wp-content/uploads/2019/08/5d197851-af82-42a0-8061-1502bc02a564-1.png)
If the OneDrive for Business sync client isn’t functioning properly, follow the steps in this article to fix the problem. Beginning in the October 2019 update for Microsoft Office 365, coauthoring capabilities are no longer available for files that are synced to a local computer through the OneDrive for Business (Groove.exe) sync client. Fix OneDrive for Business sync problems If you can’t sync files between your computer and OneDrive for Business, it might be due to problems with the OneDrive for Business sync client.